TERMS & CONDITIONS

 

CONTENTS

General

Article 1            - Concepts and applicability

Article 2            - Storage options and referance to the text of the contract

Article 3            - User account & privacy

Article 4            - Prices & costs

Article 5            - Delivery & execution

Article 6            - Payment possibilities

Article 7            - Complaint handling & return

Article 8            - Retention

Article 9            - Liability & guarantee

Article 10          - Force Majeure

Article 11          - Governing Law

Article 12          - Links

Article 13          - Copyright image & text material

 

GENERAL

We have done our upmost best to ensure that our Terms & Conditions of the company are as easy as possible to understand. However, if you have any questions about the Terms & Conditions, please do not hesitate to contact us. The brand EVE by Rebeca revolves around trade with bags and matching lifestyle accessories and is located on Jan Steenstraat 101, 2023AM Haarlem. Managing director: Rebeca Barbulescu. Registered at the Chamber of Commerce in The Hague: KVK number: 64144429, VAT number: 2204.49.041

 

  1. CONCEPTS AND APPLICABILITY

1.1 On all offers, orders and agreements of EVE by Rebeca the following terms and conditions apply.

1.2 Unless EVE by Rebeca agrees in writing with other conditions.

1.3 You are not able to derive any rights for future transactions from agreed deviations.

1.4 Accepting an offer or placing an order means that you accept the applicability of these conditions.

1.5 If you, as purchaser, are referring to your general conditions, those conditions are not applicable unless this is expressly in writing approved by EVE by Rebeca.

1.6 The webshop of EVE by Rebeca focuses on the national and international market.

1.7 “Buyer” means every visitor of the website, a natural or legal person who has or will have a contractual relationship of any kind with EVE by Rebeca.

1.8 EVE by Rebeca reserves the right to modify these terms with legal standards of the Netherlands.

1.9 By making usage of the Internet site of EVE by Rebeca and/or placing an order, you accept these Terms & Conditions and any other rights and obligations as stated on the website.

1.10 Where days are cited as deadlines, this means every day of the week, except Saturdays, Sundays and legal holidays.

 

  1. STORAGE OPTIONS AND REFERANCE TO THE TEXT OF THE CONTRACT

2.1 On this website www.evebyrebeca.com, you are able to review the general business conditions with the contractual terms. You can print or save this document by using the customary functions of your Internet applications (browser = “file” à “Save as”). You are also allowed to download this document and save it as a PDF file. You need the Adobe Reader program or a similar program, which allows you to read this file in PDF format.

2.2 When you place an order on the webshop, you have the possibility to save the details of your order by saving the last pages of the ordering process by using the browser functions. You can also wait for the automatic confirmation, which will be sent to your email address you have entered on the Internet shop to finalize your order. Again, this email states the details of your order and this can be saved via your email program.

 

  1. USER ACCOUNT & PRIVACY

3.1 As “purchaser”, it is your responsibility to ensure that the data necessary for the registration of your personal information is completed truthfully and complete. You are obliged to treat your personal information with confidentiality. Registration is confirmed immediately after you have clicked on the “Register” button.

3.2 You are solely responsible for the content, which you have filled in the domains that are accessible for the purpose of the user account. This means that you do not have the right on any storage or publication of content.

3.3 You have the right to only one user account at the time.

3.4 EVE by Rebeca respects the privacy of all users on her website and ensures that the personal information you provide us, will be treated with confidentiality.

3.5 In addition to the execution of orders, the information given, only with your permission, is used for the realization of marketing purposes and maintaining the customer relationship with you.

3.6 The information is never provided to third parties, unless they are involved in the execution of your order.

 

  1. PRICES & COSTS

4.1 All prices are expressed in euros and in accordance with legal regulations and include VAT.

4.2 The prices of the products provided shall not be raised during the validity period given in the offer, subject to changes in price due to changes in VAT rates.

4.3 No shipping costs are calculated on orders from € 100, - within the Netherlands.

4.4 The shipping costs for shipments abroad differ per country. For more information, please visit the following websites:           

http://www.postnl.nl/versturen/pakket-versturen/tarieven/

4.5 For shipments outside the European Union, other customs duties, taxes and surcharges apply. For more information, please visit the following website:

http://www.postnl.nl/versturen/pakket-versturen/tarieven/

4.6 If you would like to order more products, the shipping costs amount stays the same.

4.7 As long as the agreement is not reached, EVE by Rebeca is authorized to change prices as well as terms and conditions.

4.8 When returning the full delivery without any reason or consultation, there will be an additional fee charged.

 

 

 

  1. DELIVERY AND EXECUTION

5.1 EVE by Rebeca strives to ship all orders, which are in stock, within 1-2 days. Orders that are not in stock, we try to ship them within 8 weeks after receiving the payment. However, an order will always be shipped within 3-4 weeks after receiving the payment to the address you provided on the website. If the delivery is not feasible, we will let you know. You have the right to terminate the agreement. Paid amounts will be credited back as soon as possible within 30 working days.

5.2 If products have a longer delivery time or (temporarily) cannot be delivered, you will be notified within a few working days after ordering via email.

5.3 Deliveries take place at the address you specified during the conclusion of the order.

5.4 EVE by Rebeca is not liable for delays, which are caused by Post NL or another carrier.  

5.5 EVE by Rebeca is not liable for any damage as a result of exceeding the announced delivery times.

5.6 EVE by Rebeca offers the greatest care when receiving orders and sending times ordered.

5.7 EVE by Rebeca is responsible for the risk of loss and/or damages to the products until the time of delivery to the buyer or a representative appointed in advance and made known to the buyer, unless agreed otherwise.

5.8 For shipments abroad, other conditions may apply.

 

  1. PAYMENT POSSIBILITIES

6.1 The agreement for purchase and sale is concluded on the specific moment you accept the offer and meet the corresponding conditions. As long as the receipt of this acceptance is not confirmed by email, you are able to terminate the agreement.

6.2 The amounts to be paid by the buyer must be settled within 14 days concluding the agreement, unless otherwise stated in the agreement or in the additional conditions.

6.3 When failure or delay in payment occurs, the additional costs are for the buyer.

6.4 The buyer is responsible for all (extra) judicial costs of any nature whatsoever, which EVE by Rebeca needed to endure as a result of non-compliance by the buyer of his payment obligations.

6.5 In case of late payment, EVE by Rebeca is entitled to terminate the agreement with immediate effect or suspend (further) delivery until de buyer’s payment is fully met, with the payment of interest and costs included.

6.6 The amount due can be paid via IDEAL, VISA and MasterCard. EVE by Rebeca may extend the payment possibilities in the future. Other payment options will be made known via de website or via written communication from EVE by Rebeca.

6.7 When paying with Visa or MasterCard, EVE by Rebeca is entitled to verify if the card is valid and if there are sufficient funds for the amortization of the purchase price and that the address information is correct.

6.8 The payment provider takes care of the transactions.

 

  1. COMPLAINT HANDLING & RETURN

7.1 We do everything in our power to deliver a perfect product. EVE by Rebeca recommends to inspect the delivered goods immediately upon arrival. If the ordered goods do not meet your expectations, do not hesitate to inform us by email accordingly. EVE by Rebeca will try to solve any problems or complaints in the best possible way and always in consultation with you.

7.2 In case of a complaint, the buyer shall submit a full and clear description to EVE by Rebeca within a reasonable time after the buyer discovered the defects.

7.3 If no written objections are received by EVE by Rebeca within 14 days after the date of receipt, EVE by Rebeca will assume to have fully complied with its obligations.

7.4 You have the right to return the delivered goods from EVE by Rebeca within 14 working days. During the trial period of 14 days, you are expected to carefully deal with the items and packaging. You will unpack the product and use the product to the extent necessary to assess wether you wish to keep the product or not.

7.5 The articles can be returned within the trial period in the original packaging, with a copy of the invoice. You are responsible for the payment of the related shipping costs.

7.6 If the items are unused and undamaged and returned promptly and correctly, EVE by Rebeca will pay back the price excluding the shipping costs within 14 days after receiving the returned items.

7.7 If the delivered items are not returned within 14 working days after delivery, EVE by Rebeca will consider the goods as accepted.

 

  1. RETENTION

8.1 Upon full payment, the product is owned by the customer.

 

  1. LIABILITY & GUARENTEE

9.1 Every liability of EVE by Rebeca and the products of EVE by Rebeca for any damages whatsoever, direct or indirect, is excluded. EVE by Rebeca is not liable for damage caused by third parties in implementing the agreement.

9.2 EVE by Rebeca accepts no liability for any damage arising from the usage of EVE by Rebeca products.

9.3 The liability of EVE by Rebeca is always limited to the amount of the purchase price of the article.

9.4 For misunderstandings, delays or improper transmission of orders or messages resulting from the usage of Internet or any other communication between you and EVE by Rebeca or between EVE by Rebeca and third parties, as they can relate to the relationship between you and EVE by Rebeca, is EVE by Rebeca not liable, unless there might be intentional negligence of EVE by Rebeca.

9.5 EVE by Rebeca guarantees that the delivered goods meet the usual requirements and standards that can be made and are not free from any defects.

9.6 The purchase receipt serves as proof regarding the guarantee.

9.7 Without any prejudice to the provisions of this article, there can be no guarantee if wear is regarded as normal or in the following cases:

- If changes are made to the product, including repairs without permission of EVE by Rebeca or which are made by the manufacturer

- If the original invoice cannot be presented or has been altered or defaced.

- If defects are result of not corresponding or improper use of the destination.

- If damage is caused on purpose or negligence

9.8 The buyer is obliged to indemnify EVE by Rebeca from any claim by third parties regarding the agreement against EVE by Rebeca, as far the law does not oppose to this that the damages and the costs are for the buyer. The buyer is obliged to return the product to EVE by Rebeca to achieve a proper assessment and handling of warranty claims. If a complaint is upheld mandatory, EVE by Rebeca is obliged to deliver an equivalent product unless otherwise agreed.

9.9 In addition to the warranty provisions, legal guarantee conditions remain applied. Any by the company as a guarantee scheme does not affect the rights that consumers can do against the company claim under the law and the distance. Any manufacturer's warranty does not affect the rights that consumers can do against the company claim under the law, the distance and the guarantee granted by the company.

 

  1. FORCE MAJEURE

10.1 In case of force majeure, EVE by Rebeca is not obliged to fulfil her obligations for you; the obligation will be suspended for the duration of the force majeure.

10.2 Force majeure means any circumstance beyond its control, thus fulfilling its obligations to the buyer in whole or in parts. Included in these circumstances are strikes, fires, business disturbances, power failures, non-or late delivery by suppliers or other third parties. Also, the force majeure includes failures in (telecommunications-) network or connections or used communication systems and/or when the website is not available. 

 

  1. GOVERNING LAW

11.1 On the agreement and these terms & conditions, only the Dutch law is applicable.

 

  1. LINKS

12.1 The website of EVE by Rebeca may contain third party advertisements or links to other websites. On the privacy policies of third party websites, EVE by Rebeca has no influence and is therefore not liable.

 

  1. COPYRIGHT IMAGE AND TEXT MATERIAL

13.1 It is not permitted without written permission to copy, store, publish, reproduce or otherwise use text and/or images of this website. In case of violation, legal procedure will be followed.